Spa Policies

Our top priority is to help to keep you, our providers and our community as safe and healthy as possible in this time of the COVID-19 pandemic.
Please do not come to the spa if you are not feeling well and call us a soon as possible to reschedule your appointment.

As required by the Oregon Health Authority, we’ll ask you the following questions when you arrive for your service(s):

  • Have you had a new or worsening cough?
  • Have you had a fever?
  • Have you had shortness of breath?
  • Have you been in close contact with anyone with these symptoms or anyone who has been diagnosed with COVID-19 in the past 14 days?

If you answer yes to any of the questions we’ll need to reschedule your appointment. If your answers are NO we will take your temperature, ask you to sign an assumption of risk which includes an agreement to our new policies and liability waiver if you haven't been to our spa since re-opening.

Simply Blissed is requiring all guests to wear mask during their entire time in our building except when face down on a massage table or when receiving a facial or facial waxing.   If you do not have a mask, one will be provided for you.  We'll also ask you to wash or sanitize your hands when you enter the spa.

Normal Cancellation Fees apply for NO SHOWS and late cancellations for ANY reason (full amount will be charged if you cancel less than 4 hours prior, 50% will be charged if more than 4 hours but less than 24 hours). We are happy to be able to provide you with these services and have carved out this time just for you! 

Thank you for partnering with us and for your support and understanding during this challenging circumstance!  We look forward to serving you

APPOINTMENTS

At this time, we are booking all appointments through our spa coordinator staff. Please email hello@simplyblissed.com for information, or contact us at 503-587-9997. A credit card or gift card will hold your appointment

ARRIVALS

For parking, please enter at the end of the "U" shaped drive in front of our spa, in order to access the lot behind our building. You may enter through the back door of the building. Proceed through the double doors, then a third glass door to enter the spa.

CANCELLATIONS

Please honor our cancellation policy. For single guest / single service: When you provide us with at least 24 hours notice there is NO charge. Cancellations made with at least 4 hours notice but less than 24 hours notice will be charged 50% of the service price. If you provide less than 4 hours notice or fail to show up for your appointment you will be charged 100% of the booked service. For multiple guests / multiple services: Payment is due at the time of booking. When you provide us with at least 48 hours notice, your total charge will be refunded via gift certificate to use at a later time. If you provide at lease 24 hours notice but less than 48 hours notice you will be charged 50% of the booked services, and the remainder will be refunded via gift certificate. If you provide less than 24 hours notice or fail to show up for your appointment(s) you will be charged 100% of the booked services. *Spa parties and groups with four or more guests require special reservations, deposits and advance planning. Please contact the spa via email or phone to schedule your event, review our spa party cancellation policy, or for more information.

ELECTRONIC DEVICES & CONVERSATION

We ask that cell phones and other electronic devices be turned off or set to silent during your visit with us. Please keep conversations at a low volume.

CHILDREN

We kindly ask that you attend your services without your children in order to maintain our serene atmosphere. We do, however allow children over the age of 5 to enjoy certain spa treatments under the following guidelines: Children under 16 must be accompanied by an adult and all children under the age of 18 must have an adult sign their initial consultation form. It is the adults responsibility to monitor the child's behavior. We are not able to accommodate multiple or groups of young children.

GRATUITIES

On January 1, 2017 Simply Blissed became a gratuity free establishment. This change to our tipping policy was part of a larger effort at Simply Blissed toward exemplary service and professionalism. Over the years, our guests have complimented us on how nurtured and cared for they have felt. That level of exceptional care will never change. Our warm, professional staff isn’t here for the tips; they’re here for you.

You’ll benefit directly by:

  • Having an easier,  simpler check-out experience
  • Enjoying your post-treatment bliss longer than ever
  • No longer worrying or feeling awkward about what the tip should be
  • Never again forgetting to bring cash
  • Being freed from last-minute complications, confusion and polish-ruining
  • Enjoying being the focus of the spa experience

This also means that if you receive several of our services in a single visit, you will no longer need to know separate prices of services in order to split a tip between providers. One simple payment will cover everything.  Simplified Bliss!